Once you’re inside the online account management page, go to the dropdown menu on the left side of your screen and select “Secure Messages.”.Log in to your Chase account using the correct username and password.They don’t have a live chat feature, but you can chat with them through the online messaging feature, which works more similarly to an email. Cancel a Chase Credit Card on the Chase WebsiteĪlthough Chase doesn’t say explicitly on their official website that you can cancel your credit card there, you can actually do so if you want.
They may ask you reasons why and even present some alternatives themselves, but ultimately, they’ll cancel your card.Ĭhase’s customer service team can also be reached at 1 (800) 432-3117.
Tell them that you want to cancel your credit card. This includes your name, account number, and ZIP code. They will ask you a few identifying questions, so make sure you answer correctly. A customer service representative should answer your call. This places a call directly to their customer service team. Dial the number found at the back of your credit card. The first method is by calling them on the phone. Luckily, it’s actually quite easy to cancel your credit card from Chase. Canceling a Chase Credit Card Final ThoughtsĬancel a Chase Credit Card Over the Phone. 
Does Closing a Credit Card Affect Your Credit Score?. How to Follow After Canceling a Chase Account. Cancel a Chase Credit Card via a Written Request. Cancel a Chase Credit Card on the Chase Website. Cancel a Chase Credit Card Over the Phone.
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